Last updated: 26 June 2026
This Privacy Policy describes how Moraldenom S.r.l. ("Moraldenom", "we", "us") collects, uses, stores, and protects personal data when you visit moraldenom.life, contact our studio, or use our terrace and balcony design services. We process data in compliance with the General Data Protection Regulation (GDPR), the Italian Privacy Code (Codice Privacy), and guidelines issued by the Garante per la Protezione dei Dati Personali.
1. Data Controller
The data controller is:
Moraldenom S.r.l.
Via Tortona 31, 20144 Milano, Italy
P.IVA IT09284761003
Email: [email protected]
Phone: +39 02 8436 5192
For privacy-related requests, contact us at [email protected]. We have not appointed a Data Protection Officer (DPO) as our processing activities do not meet the thresholds requiring mandatory designation under Article 37 GDPR.
2. Categories of Personal Data Processed
Depending on your interaction with us, we may process the following categories of data:
- Identification and contact data: name, email address, telephone number, postal address.
- Project-related data: property address, balcony/terrace dimensions, photographs of outdoor spaces, administrator requirements, budget indications.
- Contract and billing data: billing address, tax identification number (where applicable), payment records, invoice details.
- Communication data: content of emails, phone call notes, and messages sent via our contact form.
- Technical and navigation data: IP address, browser type, device information, pages visited, date and time of access, cookie identifiers (see our Cookie Policy).
We do not intentionally collect special categories of personal data (Article 9 GDPR) such as health data or data revealing racial or ethnic origin. Please do not send us such information unless strictly necessary for your project.
3. Purposes and Legal Bases of Processing
| Purpose | Legal basis (Art. 6 GDPR) | Retention |
|---|---|---|
| Responding to enquiries and booking consultations | Pre-contractual measures (Art. 6(1)(b)) / Legitimate interest (Art. 6(1)(f)) | 24 months from last contact |
| Performing design contracts and delivering services | Contract performance (Art. 6(1)(b)) | 10 years (accounting/tax obligations) |
| Issuing invoices and fulfilling tax obligations | Legal obligation (Art. 6(1)(c)) | 10 years |
| Website operation and security | Legitimate interest (Art. 6(1)(f)) | 12 months (server logs) |
| Analytics and site improvement (with consent) | Consent (Art. 6(1)(a)) | 26 months (analytics cookies) |
| Marketing communications (where opted in) | Consent (Art. 6(1)(a)) | Until consent withdrawn |
| Defending legal claims | Legitimate interest (Art. 6(1)(f)) | Duration of proceedings + 5 years |
4. How We Collect Data
We collect data when you:
- Fill in our contact form or send us an email;
- Call our studio or visit Via Tortona 31;
- Enter into a design or furnishing contract with us;
- Browse moraldenom.life (automatically via cookies and server logs);
- Interact with us on professional platforms at your initiative.
5. Data Recipients and Processors
Your data may be shared with:
- Internal staff authorised to process data for the purposes above;
- IT and hosting providers acting as data processors under Article 28 GDPR (servers located in the EU/EEA);
- Accounting and legal advisors bound by professional secrecy;
- Payment service providers for transaction processing;
- Installation contractors where necessary to deliver your project (limited to contact and site access details).
We do not sell personal data. We do not transfer data outside the European Economic Area unless adequate safeguards are in place (Standard Contractual Clauses or adequacy decision).
6. Your Rights Under GDPR
As a data subject, you have the following rights:
- Access (Art. 15): obtain confirmation of whether we process your data and receive a copy;
- Rectification (Art. 16): correct inaccurate or incomplete data;
- Erasure (Art. 17): request deletion where legally applicable ("right to be forgotten");
- Restriction (Art. 18): limit processing in certain circumstances;
- Portability (Art. 20): receive data you provided in a structured, machine-readable format;
- Objection (Art. 21): object to processing based on legitimate interest, including profiling;
- Withdraw consent (Art. 7(3)): withdraw consent at any time without affecting prior lawful processing;
- Lodge a complaint with the Garante per la Protezione dei Dati Personali (www.garanteprivacy.it) or your local supervisory authority.
To exercise your rights, email [email protected] with sufficient information to identify you. We respond within 30 days as required by Article 12 GDPR.
7. Data Security
We implement appropriate technical and organisational measures under Article 32 GDPR, including encrypted connections (HTTPS), access controls, password policies, and regular review of processor agreements. No method of transmission over the Internet is completely secure; we encourage you to use secure channels when sending project photographs.
8. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects on you within the meaning of Article 22 GDPR.
9. Minors
Our services are directed at adults. We do not knowingly collect data from persons under 16 without parental consent. If you believe we have collected a minor's data, contact us for prompt deletion.
10. Changes to This Policy
We may update this Privacy Policy to reflect legal or operational changes. The "Last updated" date at the top will be revised accordingly. Material changes will be communicated via the website or email where appropriate.
11. Contact
Moraldenom S.r.l. — Privacy enquiries
Via Tortona 31, 20144 Milano, Italy
[email protected] | +39 02 8436 5192